We ask that you please measure your pup correctly before purchasing any collar or harness to ensure you get the correct size.
Should your collar or harness not fit we are happy to exchange the item for you for another size or issue a refund, providing the item is still in its original packaging and is unworn/unused.
How to return an item:
If you receive a faulty item, we will replace this item for you FREE of charge and cover all associated shipping costs.
Get in touch with us if you wish to return an item:
Please send us an email - hello@pupofluxury.com and let us know the item/s you will be returning with your order number and if you would like a refund or exchange.
We'd love to see more of you!
Contact us
Email: hello@pupofluxury.com
Phone: +971 58 598 5319